toolkit Gmail Facebook Twitter Google Linked in
Stories

DESIGN THINKING IN ACTION



Process

DISCOVERY

I have a challenge.
How do I approach it?

Discovery builds a solid foundation for ideas.
Creating meaningful solutions for people begins with a deep understanding for their needs. Discovery means opening up to new opportunities, and getting inspired for new ideas.

INTERPRETATION

I learned something.
How do I interpret it?

Interpretation transforms stories to meaningful insights. Observations, field visits, or just a simple conversation can be great inspiration—but finding meaning in that and turning it into actionable opportunities for design is not an easy task. It involves storytelling, sorting and condensing thoughts, until a compelling point of view and clear direction for ideation emerge.

IDEATION

I see an opportunity.
What do I create?

Ideation means generating lots of ideas. Brainstorming encourages expansive thinking without constraints. Often it’s the wild ideas that spark the thought for something visionary. With careful preparation and a set of rules to follow, a brainstorm session can yield hundreds of fresh ideas.

EXPERIMENTATION

I have an idea.
How do I build it?

Experimentation brings ideas to life. Building prototypes means making ideas tangible, learning while building them, and sharing them with other people. Even early and rough prototypes can evoke a direct response and help learn how to further improve and refine an idea.

EVOLUTION

I tried something.
How do I evolve it?

Evolution is the development of a concept over time. It involves planning next steps, communicating the idea to people who can help realize it, and documenting the process. Change often happens
over time, and reminders of even subtle signs of progress are important.

The design process is what puts Design Thinking into action. It’s a structured approach to generating and developing ideas.

The Design Thinking Toolkit for Educators, available as a free download here, provides guidance through the five phases of the design process. It outlines a sequence of steps that leads from defining a challenge to building a solution. The toolkit offers a variety of instructional methods to choose from, including concise explanations, useful suggestions and tips.




Download




About

Design Thinking is a mindset.
Design Thinking is the confidence that everyone can be part of creating a more desirable future, and a process to take action when faced with a difficult challenge. That kind of optimism is well needed in education.

Classrooms and schools across the world are facing design challenges every single day, from teacher feedback systems to daily schedules. Wherever they fall on the spectrum of scale—the challenges educators are confronted with are real, complex, and varied. And as such, they require new perspectives, new tools, and new approaches. Design Thinking is one of them.

The Design Thinking Toolkit for Educators
This toolkit contains the process and methods of design, adapted specifically for the context of K-12 education. It offers new ways to be intentional and collaborative when designing, and empowers educators to create impactful solutions.

At IDEO, we’ve been using similar processes, methods and tools for years in tackling some dauntingly complex challenges. More often than not, we’ve experienced how Design Thinking helps to get to the next step. That’s why we are excited to see how it can impact the world of education. The partnership with Riverdale Country School has enabled us to create this toolkit and make it publicly available.

This is an invitation to experiment with the design process. Let it inspire you to approach challenges differently, and experience how Design Thinking adds a new perspective to your work.

Riverdale Country School is a Pre-K through Grade 12 independent school in New York City.

www.riverdale.edu

IDEO (pronounced “eye-dee-oh”) is an award-winning global design firm that takes a human-centered approach to helping organizations in the public and private sectors innovate and grow.

www.ideo.com

Contact Us

We want to hear from you! Please send us your comments, stories, movies, or photos of your experiences using this toolkit to create new design solutions for your schools.

DT_ed@ideo.com

TEAM

  • Riverdale Country School
  • Karen Fierst
  • Patrick Murray
  • Michael Schurr
  • Dominic Randolph
  • IDEO
  • Annette Diefenthaler
  • Adam Geremia
  • Ellen Sitkin
  • Sarah Soffer
  • Sandy Speicher
  • Jackie Steck

CONTRIBUTORS

  • Maggie Siena
  • Ellen Greengrass
  • Ryan Jacoby
  • Amanda Rebstock
  • Ben Lesch
  • Sarah Lidgus
  • Tatyana Mamut
  • Emily Sheehan
  • Dan Wandrey

THANK YOU

  • Yvette Allen
  • Lakmini Besbroda
  • David Bill
  • Neal Bluel
  • Leyla Bravo-Willey
  • Tom Brunzell
  • Maria-Teresa
  • Capelle-Burny
  • Rebecca Cohen
  • Frank Corcoran
  • Rich Crandall
  • Tyshawn Davisy
  • Design4Change
  • Laura Desmond
  • Mark Hostetter
  • Bob Hughes
  • IN-Tech Academy MS/HS 368
  • Carmen James
  • Danny LaChance
  • David Levin
  • Jane Lisman Katz
  • KIPP Infinity Faculty
  • Mary Ludemann
  • Don Ostrow
  • P.S.150
  • Kris Randolph
  • Riverdale Country School
  • Teachers and students
  • Adam Royalty
  • Natasha Schmemann
  • Christina Seda
  • Sandy Shaller
  • Jed Silverstein
  • Mary Ludemann
  • Aparajita Sohoni
  • Stanford d.school
  • k-12 lab




Case Studies

ORMONDALE ELEMENTARY SCHOOL

MOTION MATH

RIVERDALE COUNTRY SCHOOL

How might we create a 21st century learning experience for our students?

When the teachers and administrators at Ormondale Elementary, a public K-3 school in California, wanted to find ways to bring 21st century skills into their classrooms, they knew this challenge would take time and long-term commitment. They chose a timeframe (one school year) and a process (design thinking) to get started.

During the summer, the teachers kicked off the project with a two-day design thinking workshop. The Discovery phase began with an activity that asked them to develop empathy for the learner of the 21st century: The exercise entailed teachers imagining one of their current students in the year 2060. They imagined what these people had done in their lives and careers. As a group, the teachers then captured the most interesting themes and worked backward to understand the skills these people would have needed to develop as children to be successful. With this inspiration from their own experiences, the group then went to visit outside organizations that were facing analogous challenges. By interpreting all this information, the participants came up with many generative questions, such as “How might we enable the globally aware student?” and “How might we provide opportunities for interest-driven learning?”. The brainstorms that followed started with ideas about tools and classroom design and expanded out to include curriculum and the educational system as a whole. By prototyping several of these ideas, the teachers saw a set of similar patterns emerge across all of the prototypes: They understood that they were all passionate about a teaching and learning approach that they called Investigative Learning. This approach would address students not as receivers of information, but as shapers of knowledge. At the end of the workshop, the teachers planned and committed to experiments based on this philosophy that they could conduct in their classrooms.

Over the course of the following school year, the teachers tried out lots of ideas in their classes: One teacher developed new communications for parents. The technology team built new tools to support teachers in Investigative Learning. And another teacher even got a small grant to renovate a classroom and create a different learning environment for her students. But they didn’t go it alone. To build a network of learning and support, they dedicated time in their weekly meetings to discuss what was happening, learn from each other, and help each other through stumbling blocks.

In the second year, the group got back together for a second workshop to make sense of all the experiments that had happened around the school. During this session, they shared and discussed their experiences, created a typology of Investigative Learning methods, and developed a framework for Investigative Learning standards and assessments.

Today, the faculty at Ormondale Elementary School are continuing to evolve their approaches to Investigative Learning. As new teachers join the school, other faculty help them understand how to construct these experiences, and have created a “Manual of Investigative Learning” to keep track of their philosophy and methods. They have gained support from their school board, and have become recognized as a “California Distinguished School.”

Find videos about Investigative Learning at Ormondale at:

www.pvsd.net

How might we develop games to tackle the toughest learning hurdles?

When the founders of Motion Math got together to think about how to use games to help kids learn, they knew that teaching math and designing a product weren’t the same thing. As teachers who both worked with elementary-school-aged kids, Gabriel Adauto and Jacob Klein started with an understanding of what kids liked and what parents and teachers valued, but they also recognized that their experience and intuition weren’t enough to design a successful learning product.

They turned to design thinking to develop the game and combined it with the Backwards Design methodology to create the educational content. With Backwards Design, they were able to hone in on how they would assess students’ mastery of concepts and work from there to get the concepts right. And with design thinking, they were able to create a game that was fun, engaging, and that was valued by parents, teachers, and students. “The most important part of merging the two processes was iteration, being open to really listening to what people want,” commented Adauto.

Adauto and Klein started the process by defining a challenge to create a game that would address the biggest stumbling block for elementary school kids. They went out to talk to teachers. Over and over, they heard that fractions were a big pain point. Next, they looked for inspiration from the most popular games at the time, one of which had a bouncing device to move a character around a screen. From there, the team started brainstorming, and generated lots of ideas for interactive games that could help kids learn fractions. Many prototypes and feedback sessions later, Adauto and Klein launched Motion Math. “We did lots of feedback sessions with paper prototypes. The most valuable feedback session we had was with parents, teachers, and kids all together. We saw how the groups interact, and it helped us realize that the payers [parents and teachers] and the players [kids] had different needs and understood different things. But the game actually had to meet all these needs simultaneously.”

Since launching, Motion Math has been on the “Top 5″ list of educational apps, was featured in the Wall Street Journal, and won an Excellence in Design Award from Children’s Technology Review. Most rewarding for Adauto and Klein, institutional school purchases are very strong, teachers have emailed them with videos of kids playing the game in the classroom, and students from preschool age to community college are using the game and learning math skills. And the founders are building on their success and are designing more educational games to address other hurdles in elementary education.

How might we create a culture of collaboration?

In 2010, the faculty at Riverdale Country School, an independent K-12 school in New York, embarked on a design project to create more collaboration among teachers. With three teachers leading the process as facilitators, a group of 15 teachers worked as a design team to take on the challenge. They started with observations and conversations not just in their own school, but also went out to seek inspiration from analogous environments. Splitting into three teams, they interviewed employees at Sirius XM, Consumer Reports, and IDEO – organizations that were noted for their teamwork and collaboration. One of the teacher-facilitators noted that this inspiration was important to the team: “It was really provocative. We saw that people have very different ways of managing their time and we developed a new awareness.”

Bringing this inspiration back, the design team discussed their learnings and clustered them into three themes: online tools, faculty spaces, and teambuilding activities. They identified opportunities for design within these areas, and brainstormed dozens of ideas. The teams built different prototypes, including an online collaboration tool to make faculty meetings more effective, a new faculty lounge, and potluck brunches to bring teachers together in casual settings.

After several experiments with a few different collaboration tools, the Riverdale teachers now have an online platform for sharing lesson plans and activities as well as creating meeting agendas to save time. “It seems to be working for us. We’re sharing more as a team and we’ve freed up time to get more done in our meetings.”

And there is a lot more happening: The teachers at Riverdale were so energized by design thinking that they submitted ideas for several design projects. In early 2011, they assembled a core team of five teachers to conduct a one-year project to revise the school’s Program in Character, Conduct, and Ethics. Another team of teachers is helping to design a smooth transition for the new head of the elementary school. And teachers are using design thinking in their classrooms and are sharing their enthusiasm and ideas with their colleagues. The impact has expanded way beyond the initial design project and continues to spread.




Background

CONTEXT
PROFESSION
PRACTICE
MINDSET

What value can design thinking offer to educators? What makes the design process relevant in an education context?

To find out, we spent time in classrooms, teacher’s lounges and hallways of private, public and charter schools. We met teachers and administrators and spoke with professionals that work with educators. Our goal was to learn about the reality in which educators live, to inspire and inform the design of this toolkit. These films capture what we learned about the context / profession / practice / mindset.




Engage

COMMENTS (26)

Great toolkit! Have you thought of possible synergies with TED-Ed? http://education.ted.com/

SarahF
20 Apr 2011, 3:57pm

Really great to see this- I like the distillation of the design process into 5 steps, and love the vocabulary you chose,especially “Discovery”, “Experimentation” and “Evolution”. At Zeum, we have just developed our early childhood design process of “Imagine, Create, Share”. I wonder at what point educators may want/need to align under one banner and a shared vocabulary to facilitate conversations….?

Ben Grossman-Kahn
20 Apr 2011, 4:57pm

Great contribution- thank you for seeding this. I hope we can see more networking, sharing among d.thinking educators and their supporters.

Mark
20 Apr 2011, 7:49pm

Thanks to BEN!

Ben
20 Apr 2011, 11:14pm

What kinds of questions or challenges is design thinking good for?

Newbie
21 Apr 2011, 11:32pm

Coming from a background in education and now mid-way a design degree, I am excited to check this out. Have seen so many synergies combining my degree in education with a design degree. There is valuable knowledge to share both ways.

Solveig
22 Apr 2011, 3:27am

Thanks for this inspiration. Sometimes teachers get cynical and forget to keep that growth/positive mindset.

Elsie
22 Apr 2011, 11:38pm

Hello Newbie,

That is a great question. What are some challenges you face in your classroom? (assuming you are a classroom teacher)

Patrick M
25 Apr 2011, 4:22pm

I teach as an adjunct prof at Montana State University. We’re working on developing digital marketing courses and I can’t wait to apply the toolkit to our process – thank you.

Jake Cook
26 Apr 2011, 4:33am

Excellent idea! A toolkit that not only empowers but hopefully can also inspires more educators to better integrate and introduce Design Thinking into diverse education programs.

William Lam
26 Apr 2011, 4:46am

great job IDEO. I am a teacher and I’m learning form this. I will apply this to my job and I can see many opportunities!

Joya
26 Apr 2011, 5:29pm

How about translating this work into other languages? I think it would be a good start for teachers here in Germany as well, but they would never read it in English.

Frank J.
27 Apr 2011, 10:55am

How is design thinking being applied in HIGHER ED? We are looking to connect with others in post-secondary environments.

bonfire
23 May 2011, 3:49pm

Interesting. Instructional design is an integral part of training and professional development programs — but not in K-12 education and higher ed. hmmmm ….

Kevin Brady
26 May 2011, 4:50pm

Thanks to Ideo for this precious gift of knowledge and insight!

Stefan Preston
3 Jun 2011, 12:59am

I’m a Mexican TEFL teacher in a junior high in Oaxaca and I’d love to teach with games! Thanks. Great job!

Alvaro Ricardez
6 Jun 2011, 1:18am

Thank you Ideo! It’s great that you’re truly disseminating design thinking, and shedding design’s old-world “snooty” connotation.

Anj
9 Jun 2011, 6:01pm

Started developing some materials for kids and teachers to help to expand horizons through using all 5 senses, creativity and now thinking how to build an online platform and apps. This just comes right in time to solve some methodology angles we were not sure about! THANKS A LOT! Ben, found your Imagine.create.share outline as well. We came up with English version Know it-create it-do it. Kind of in the same lines :)

Dace
15 Jun 2011, 7:10pm

I´m a Colombian design student, who is very involve with design thinking, cause I think its a great tool for social innovation, although we live in very diferent context, the idea of collective thinking gives the designer an society an bigger view of how to solve problems!!!
Thank you for sharing!!!!!!

Juan Pablo Jimenez
21 Jun 2011, 4:35am

Teacher developing Design Thinking education for students in grades 6-8 with 30min chunks of time once a week. Looking for out of the box thinkers and their ideas. All interested parties welcomed and engaged in any form. Please send me your leads.

Matt Pearson
5 Jul 2011, 4:10pm

Very inspiring! I am an aspiring social entrepreneur, wanting to take design thinking to schools in India. If one wants to attend a design thinking workshop, and get trained, how to go about it ?

Vijaya Devi
14 Jul 2011, 11:32am

I’m teaching a class at the University of Oregon this weekend and plan to combine DT for Educators with some of Dieter Rams’ stuff. Should be interesting!

Andrew Robinson
19 Aug 2011, 10:09pm

Great work! It connects very much to the topics I work with as both a designer and tutor.

Judith van den Boom
23 Aug 2011, 10:47am

I am an elementary art teacher and am on a district steering committee looking with wide open eyes at innovation in education. The information and networking on this site will be very valuable.

Jane Meyer
12 Oct 2011, 1:32am

We are a public school district with 15 Instructional Designers currently working with ADDIE model to redesign learning environments and reshape instruction in our schools! I am thrilled to find this network for our team!

Kecia
21 Oct 2011, 4:10am

I’m stoked that IDEO has put this together. I’ve been developing a class that works within the design thinking framework for almost 15 years. It’s been slow, but we’re constantly evolving and tweaking the curriculum.

In so far as Design Thinking goes, I found this website almost 7 years ago: http://www.idesignthinking.com/07theory/01theory.html

The breakdown to IDEO’s tookit is incredibly similar. I thought it might help some people extend their thinking by seeing another perspective on this type of productive thought.


Garreth Heidt

23 Dec 2011, 7:51pm

 

Leave a Reply

Your email address will not be published. Required fields are marked *

*

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>